Contact information

Crystal DIY Lab Customer Service

Email: hello@crystaldiylab.com
Phone: +1 283 236 1035

For order support, include the email used at checkout and your order number. To request completion photos before shipment, contact us promptly after placing the order.

Merchant

Legal entity: Sichuan Sike Network Technology Co., Ltd.
Trading name: Crystal DIY Lab
Registered location: Chengdu, Sichuan, China

Operations and Authorized Returns

No. 876 Heping Road
Tianfu New Area
Chengdu, Sichuan 610000
China

Custom products are not eligible for change-of-mind returns. This address is only for an issue-based return that customer support has approved in writing. Do not mail an item before receiving return instructions.