Legal notice

Website and Merchant Information

Website and trading name: Crystal DIY Lab
Merchant legal entity: Sichuan Sike Network Technology Co., Ltd.
Registered location: Chengdu, Sichuan, China

Contact

Email: hello@crystaldiylab.com
Phone: +1 283 236 1035

Operations and Authorized Returns Address

No. 876 Heping Road
Tianfu New Area
Chengdu, Sichuan 610000
China

Custom products are not eligible for change-of-mind returns. This address is only for an issue-based return that customer support has approved in writing. Do not mail an item before receiving return instructions.

Products and Materials

Crystal DIY Lab hand-assembles custom jewelry in Chengdu, China. Materials identified as natural crystal beads are sourced globally and hand-processed by the brand; cord, spacers, and other components are identified separately. Natural materials may differ in color, pattern, clarity, size, and texture. Any reference to crystal traditions, meanings, energy, mood, or symbolism is cultural and creative information, not medical advice or a promise of health results.

Copyright and Responsibility

Unless otherwise identified, the original text, graphics, product presentation, software, and brand materials on this site are owned by or licensed to the merchant. Mandatory legal notices, consumer rights, and liabilities that cannot be excluded remain unaffected.